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 MELBOURNE FAQs

 

What are the opening hours?
The Box Office opens from 10am daily with the first session commencing at 10am Monday to Sunday. Museum and Exhibition normally closes at 4:30pm, but closing times may vary so please check Ticketek for open hours information and any updates to sessions.

Parking?
Car parking at Scienceworks is $4 per car per day. Payment can be made by coin or credit card. Alternatively you can pay-by-phone. To register for pay-by-phone go to PayStay. The parking fee raises funds to support the ongoing exhibitions, collections and research activities at Museum Victoria.>

What are the transport options?

Plan your trip using Metlink’s Journey Planner. Transport options include:

By Train

Public transport via train (Werribee and Williamstown Lines) to Spotswood; allow for a 10 minute walk.

By Car
Paid parking is available in the carpark in front of the Museum.

By Ferry
Ferry available daily from Southbank – Williamstown Ferries (03) 9682 9555.

By Bicycle
Scienceworks is located close to bicycle routes along the Maribyrnong River, Hyde Street, the Yarra River and Hudsons Road. There is bicycle parking available near the front of the Scienceworks building.

What is the price for tickets?

Adults = $27.50
Concession/Child = $15.00
Family of 4 = $68.00

Your Brickman Cities ticket includes entry to the Scienceworks Museum. Scienceworks Lightning Room entry is extra however and tickets for it will need to be purchased at the museum. All prices include GST and any additional fees

 

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Session times – how long can we stay in session?
Sessions last 60 minutes and we recommend 45-60 minutes to explore the experience.

Group Bookings
For 11 or more tickets call Ticketek’s  group/premium  products team

Can you buy tickets at the door?

Yes, tickets will be available however we strongly encourage you to buy tickets before you arrive so ensure you can secure tickets for your preferred session time. We cannot guarantee that tickets will be available for all sessions at the door.

Are we able to take photographs?
Most definitely, although we would ask for no commercial photography.

Will Ryan be at the event?
Unfortunately Ryan’s busy schedule means he will unlikely to be at the show beyond a few sponsor events.

I purchased tickets online – do I need a copy of the paper ticket to gain entry?
Please have a version of your e ticket on your phone or a hardcopy on arrival.

From what age will children be charged for entry?
4 and above.

If I buy a family pass can it be used for 1 adult and 3 children?
Yes.

Do senior cards qualify for discounts?
Yes. Seniors are admitted at Concession prices

What is the age limit for children’s tickets?
16 and under. Children aged 16 and under must be accompanied by an adult within the exhibition.

Is food and drinks allowed?
Food and drink are not allowed in the exhibition.

Are there ATMs nearby?
Unfortunately there is no ATM within the museum. The nearest ATMs are located a short drive down Melbourne Rd at Newport, or on the other side of the Westgate freeway in Yarraville.

Is there wheelchair and pram access?
Wheelchairs are available at the information desk for use throughout your visit on a first-come basis. All exhibition galleries and public spaces have lift and/or ramp access.
Accessible lifts are located in the main foyer of Scienceworks and between the Think Ahead and Sportsworks Exhibitions. There is ramp access to the Pumping station building.
There are four dedicated wheelchair spaces in the Planetarium and two in the Lightning Room. Visitors are advised to arrive 10 –15 minutes early to secure a space, alternatively you can contact our bookings office. Also see the Autism friendly museum for social stories, sensory friendly maps and other information. Find out more on the Museum website.

 

 

 MELBOURNE VENUE MAP

 

Scienceworks opened in 1992, with the vision of place for young people to play with science.
Scienceworks is bursting with things to challenge curious minds of all ages. In just one visit, you can stroll among the gigantic machines that kept the city running, enjoy electrifying theatre in the Lightning Room, let your little ones roam safely in enclosed spaces, wander through our immersive exhibitions and drop into deep space in the Melbourne Planetarium.
See more on their website.

 

 

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