FAQs

Below are some answers for common questions that may be helpful for you.
If you have any other questions, you can always reach us via our contact us page.

General

What is the quality of your work like?

We only use 100% LEGO® in my models, we do not use any other inferior products. Based on your requirements, some models may have internal steel structure and can be glued. Quality is at the forefront of everything we do.

Well that really depends on how large your item is, how detailed it is and what other work is currently underway. I usually have parts in stock for all but the most extreme jobs or jobs which require unusual colours.

We have partnered with companies and museums to create shows and one-off pieces that form part of events. Brickman Exhibitions is a separate business that started to create and run exhibitions of my work. They now have exhibitions of our work touring around Australia, New Zealand and the world, with even more on the way!

Prices vary dramatically based on your requirements, usually mosaics start at around $400 AUD, and go upwards from there.  Individual models are based on size and complexity, a good rule of thumb is models up to 30cm in size cost several hundred, items up to a meter in size are in the thousands and items over a meter, well you get the picture.

No we do not, retail stores & LEGO® shop at home are your best bet for purchasing sets with LEGO® shop at home offering a great Pick-a-brick service.

Brickman Team

Where do you build – do you have a special room?

We have a dedicated workshop where the Brickman team all build from.  It’s a LEGO® lovers paradise.

We usually have purpose-built shipping crates built for each model or sometimes built so that multiple models can be housed together. The have padding and even seat belts to keep the models inside safe!

Sometimes yes, as we have to think about safety and transport. Our models don’t need glue to stick together, but given their size and scale we have to think about how much they would hurt if they fell on you.

We all feel very lucky to build amazing creations every day, it’s an awesome career and has many new challenges.

With great difficulty! We have our bricks and plates organised by colour first, then type and size. The smaller parts are organised by type and function ( all the clips are together, the SNOT bricks together, etc) into smaller boxes.
Organising LEGO is a task in itself and in fact we have a dedicated Inventory Manager to help keep it well maintained!

All of our LEGO® parts come from LEGO directly, as we do a lot of work with the LEGO company, we have access to a lot of bricks. We like to think of ourselves as the best customer LEGO has! It is safe to say that we have the largest LEGO® brick  inventory in Australia, at last count it was over 5 million bricks!

Ryan has been very lucky and won a few, winning the best in show at Brickvention – Australia’s Largest LEGO® show twice, and also finishing in the top 4 at Brickworld, the USA’s largest LEGO® show. In July 2011 he was lucky enough to win best MEGA creation at Brickworld in Chicago for his 250,000 piece Love Boat model.

Ryan’s favourite LEGO® piece is the classic 2×4 (2 studs wide, by 4 studs long) brick. It’s just so simple, iconic and versatile. Plus, it comes in loads of colours which helps! White is by far the most common colour used – as its great for creating a lot of architectural models and vehicles.  That said, just about every colour LEGO® makes has been used at some point in our models. We’ve made a huge orange helicopter, a dark blue TARDIS from Dr Who, two life-sized cars as well as life-size animals using a variety of natural colour and earth tone bricks.

It’s a creative medium; it’s not the motivation to use LEGO®, but rather the outcome we look forward to. LEGO® is just the medium which makes what we do cooler. There are also a lot of limitations with LEGO® that make building with it a challenge- which is why its fun!

Ryan ‘The Brickman’ McNaught

How long has Ryan been building with LEGO®?

Ryan started when I was 3 and stopped when he was about 14 or 15. He didn’t start playing with it again until I was 35.

Ryan’s first LEGO® set was when he was 3 years old, and he really loved the ability to make anything from his imagination. His earliest memory was building a little ship sitting at the feet of his Grandad in his awesome big reclining chair. He loved LEGO as a kid, it’s all he used to ask for at Christmas time. He didn’t have a lot, so the LEGO catalogue was always well worn out with his flicking through the pages!

Ryan got inspiration when he was young from all sorts of places; TV shows, books, things that he liked. For example, he used to make lots of things from Cartoon shows when he was younger. It wasn’t anyone in particular that influenced him- it was more the subject matter.

Ryan was the CIO of a media company and was working on LEGO® Mindstorms (the robotics in schools program) and was intrigued by the combination of LEGO® and technology. He then met a few folks who work for LEGO® and then started to collaborate on some projects together.
They had only recently started up the LEGO® Certified Professional program and with no one represented in the Asia-Pacific region, they suggested he put together a business proposal and apply for the program, which he did. That was over 10 years ago now!

“Sculpture” is a loose term, but one of the first things I built when I got back into LEGO® was a small Flinders street station, which was about 75cm long.

Ryan does not have much of a collection as he much prefers to build his own things, but he does have a few sets, particularly the Modular buildings, Creator Expert cars and Technic sets.

Shop Products

Will you stock more T-shirts and sizes?

At the moment each design is intended as a single print run, though we will hopefully be looking to add more designs in the future with more size options.

Yes he can! Please ensure to include any personalised messages in the Order Notes on the check out page!

Please email admin@thebrickman.com

Shipping & Returns

How long will it take to receive my domestic order?

We aim to ship all orders within 5 business days.

For Regular Shipping
Once shipped most orders should arrive between 5-7 business days. Please expect up to an additional 10 business days due to the COVID-19 shipping delays.

For Express Post
Once shipped most orders should arrive between 1-3 business days. Items are not guaranteed next day – but are now as fast as possible.

NOTE: Australia Post do NOT deliver on weekends or Public Holidays. We are unfortunately unable to guarantee delivery times due to inconsistent postal standards across the country. We work with Australia Post to resolve any delivery issues as quickly as possible.

We now offer International Shipping! You can calculate the cost in the cart.

Please refer to the AusPost website for estimated delivery time based on your country.

https://auspost.com.au/service-updates/international-delivery-times

Once we’ve handed over your order to Australia Post we cannot be responsible for the delivery. Please ensure the shipping address you provide is complete and accurate. We cannot take responsibility for incorrect entry of address details. The customer is liable for any additional shipping cost incurred by incorrect address details provided.

We do not have tracking available at this stage.

We now offer express postage! This is calculated at checkout.

We do not offer change of mind returns or exchanges. Please see our T&C’s

We have received the books and are currently shipping all orders as fast as we can. ETA of delivery should hopefully be early April.

If you have any other questions, you can always reach us via our contact us page.
We are more than happy to assist.

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